Bharti Airtel continues to offer 2G services in Maharashtra (Excluding Mumbai) and Goa to serve the connectivity needs of feature phone customers
In line with its plan to phase out 3G technology, Bharti Airtel (“Airtel”) today announced the shutdown of the 3G network in Maharashtra (excluding Mumbai) and Goa. Airtel mobile broadband services shall be now available on a high-speed 4G network. The company will continue to provide 2G services in Maharashtra(excluding Mumbai) and Goa to serve the connectivity needs of customers on feature phones.
In Maharashtra(excluding Mumbai) and Goa, the company has re-farmed 2100 Mhz band, which was being used for 3G to further strengthen its 4G network. The company has now deployed state-of-the-art L2100 technology to complement its existing 4G services.
Re-farming of 3G spectrum for 4G to further boost the network capacity and wider availability of Airtel 4G thus significantly improve coverage inside buildings – homes, offices, malls and outdoors especially during intracity/ intercity transit for 4G smartphone customers.
Rohit Marwha, CEO- Maharashtra, and Goa, Bharti Airtel said,
The deployment of 4G and re-farming of 3G spectrum is in line with our national strategy of focusing on serving quality customers with best-in-class service experience. Also, it complements the current smartphone ecosystem, which has now gravitated overwhelmingly towards 4G only devices.
All customers on 3G have been duly notified and requested to upgrade their handsets/SIMs to continue enjoying best-in-class smartphone experience. 3G customers who are yet to upgrade their handsets/SIMs will continue to get access to high-quality voice services.
In Maharashtra (excluding Mumbai) and Goa, Airtel uses a solid spectrum bank – 2300 Mhz (TD LTE), 2100 Mhz (LTE 2100), and 1800 Mhz (FD LTE) to offer world-class 4G services to customers.
Airtel has been consistently rated as the fastest mobile network in India by multiple globally renowned platforms. Re-farms 3G spectrum to further augment its existing high-speed 4G network to improve network quality and serve customers with world-class services. Airtel will continue to provide 2G services in the region
Seamless customer experience
To provide un-interpreted service, the company has extended a few services as below,
Instant SIM swap in minutes
- SMS SIM <20-digit SIM Number> to 121 from your mobile
- Reply 1 to confirmation SMS and wait for the phone to get disconnected from the network
- Insert 4G SIM, switch on the handset- select LTE in network settings
- Free Home delivery of SIMs – http//www.airtel.in/4g/sim-swap
- Flex page: This breakthrough technology is an automated platform that allows customers to track their data usage and get real-time usage alerts. With Flex page, customers can also upgrade their mobile plan on the go, as and when they exhaust their monthly data quota.